Luxury Retail Jobs in Chicago

See how much you can earn in this job. Salaries for this job vary based on location, education and experience.

Exceptional customer service skills required. Must be passionate about high-end fashion, dining, attractions and NYC culture. Must be able to work in a fast-paced environment and be a team player.

Customer Service

Luxury retailers are struggling to attract and retain workers for high-touch sales roles. The labor market is tight, and rising wages at nonluxury stores are forcing companies to rethink hiring strategies. In some cases, luxury brands are finding that they can’t offer enough compensation to lure workers away from jobs that pay the same as a minimum wage at Walmart.

Provide memorable luxury in-store customer experience by following the company selling flow and acting in accordance with the company mindset. Establish and maintain a customer database by proactively seeking out new customers to build brand loyalty. Promote the company’s Made-to-Measure service where appropriate to meet customer needs and provide an integrated luxury experience.

Achieve daily, monthly and yearly goals by providing excellent one-on-one customer service in a fast-paced environment. Strong knowledge of the luxury fashion industry & a track record of meeting & exceeding sales objectives. Experience with a variety of point-of-sale systems and tools is required.

Sales

Retail Sales Associates are passionate about customer service and building a relationship with each customer that lasts over time. This is accomplished through excellent verbal and written communication skills as well as the ability to build a sense of trust and comfort by providing the highest quality merchandise.

Create a welcoming and inviting shopping environment to increase sales and drive customer loyalty. Provide outstanding customer service by actively interacting with customers and taking an active role in all store operations, including maintaining displays, assisting with stock transfers and receiving new merchandise. Handle all point-of-sale transactions including sales, exchanges, refunds and gift cards.

Length of experience is a key factor in determining salary for jobs related to Luxury Store Manager in Chicago, IL. To learn more about average salaries for this job title in your area, please visit Professional Salary Report. This site provides salary estimates, trend data and comparisons based on current job listings in your city.

Merchandising

This position will focus on selling and merchandising luxury products in a high-end retail environment. This includes customer service, inventory management, and building long-term relationships with high net worth clients. This position requires a strong background in luxury fashion and client relations. This is a commission-based position with excellent earning potential.

The Luxury Sales Associate transforms the store visit into a memorable luxury shopping experience. They are Brand Ambassadors, engaging Customers in the story of our heritage and collections by providing a welcoming and friendly atmosphere and unparalleled level of service. They are also experts in their field and a resource for Customers on all things related to luxury fashion and style. They maintain merchandising standards in partnership with the Visual Merchandiser, and participate in floor moves, product sourcing and receiving. They also handle all point-of-sale transactions, including sales, exchanges, refunds, gift cards and wrapping. They communicate effectively through sharing feedback with management and writing daily business recaps.

Management

A retail manager is responsible for managing a luxury store. This includes achieving sales and profitability goals, providing customer service, and managing staff. In addition, a management role may involve developing new business opportunities and executing merchandising strategies.

A successful management position requires a strong understanding of customer needs, luxury brands, and brand culture. A strong sales background is essential, and a good grasp of inventory, ordering, and shipping processes is helpful.

The ideal candidate will have a keen eye for detail and a strong desire to provide an exceptional experience for customers. They should be fluent in the English language and possess a strong working knowledge of the latest fashion trends.

The salary for a luxury store manager in Chicago, IL can vary significantly based on the location, industry, and level of experience. Other factors such as education or special skills can also impact pay levels. Use this calculator to determine your expected salary based on the job and your qualifications.

Return to the home screen