Pursuing a Career in Luxury Retail: Love for Fashion and People Pleasing SkillsNovember 12, 2023
Why Do You Want to Work in Luxury Retail?
A career in luxury retail offers prestige and bountiful opportunities for progression. It’s a unique industry where every detail matters.
If you’re interviewing someone for a role at your store, ask them why they want to work in luxury retail. It will help you distinguish those who are prepared from those just shopping around for a lucky break.
1. You love fashion
If you love fashion and have an eye for quality, you may want to pursue a career in luxury retail. This is an industry that demands a strong understanding of the brand’s aesthetic, values and history. Familiarity with the products is also essential, as employees act as brand custodians and product experts.
To thrive in the luxury sector, it is important to truly believe in what you are selling. It is not simply about selling overpriced pieces made from slightly better materials, but igniting a dream and desire in your clients. In order to do this, passion is key – you must have genuine passion for your metier and the Maison’s heritage and products. This must be evident during your interview. It will help you stand out from your competition.
2. You’re a people person
If you love interacting with people, then a career in luxury retail is right up your alley. It’s a fast-paced, client-oriented industry where client loyalty is key to sales success.
It’s also important to be able to read your clients and adapt your sales techniques to meet their needs. Clients want a unique experience that honors the bespoke nature of their purchases and sets them apart from other customers.
In order to do that, you need a dynamic personality that can engage your clients and give them the luxury service they’re looking for. Plus, good verbal and non-verbal communication skills are essential. You need to be able to communicate your brand and the products you are selling to your clients in a way that is both informative and engaging.
3. You’re a people pleaser
Being a people pleaser can be great, but if it becomes excessive, it diminishes your work and undermines your authority. It can also stunt your professional growth. So, it’s important to know the signs that your people-pleasing behaviors aren’t working and how to nip them in the bud.
People pleasing is when you prioritize other people’s desires and needs over your own. It’s common in folks with codependent or perfectionist thought habits and often stems from trauma, stress, growing up with caretakers who couldn’t see or provide for you developmentally, or structural inequalities. These folks are amazing chameleons, able to quickly assess and anticipate what others think, feel, need and want. They’re also prone to making up excuses later to justify what they did or said.
4. You’re a people pleaser
Having strong verbal and nonverbal communication skills is a must for luxury managers. This is because they have to interact with customers and be able to communicate with them about products, collections and the latest trends.
People pleasers always put other people’s desires and needs ahead of their own. They have a tendency to over-please and take on too much, which can be damaging to their career.
When malevolent or not-so-nice folks see that people-pleasers are eager to make others happy, they will take advantage of this and run you into the ground. This, in turn, can diminish your work and stunt your professional growth. So, if you are a people pleaser, consider making changes to your behavior before applying for jobs at luxury fashion brands.
5. You’re a people pleaser with a passion for people
If you love helping people and have a knack for providing exceptional customer service, luxury retail is an excellent career choice. Many luxury fashion companies require employees to be well-educated about their products, brands, and highlights of the season. Keeping up with these things can be difficult, but it’s essential for the industry.
You may also want to consider taking up a course that will teach you more about merchandising and fashion design. This will help you to become a better employee and can give you a competitive edge over other applicants.
Your interviewer will likely ask you to tell them about one of your biggest professional failures and how you overcame it. This will help them to assess your character and determine whether you are a good fit for their company.